We want the troops and their families to know whom, way back here at home, is thinking about them. Compensation up to a maximum of £20 may be paid where it can be shown that a letter was damaged or lost while in the custody of either Royal Mail or the British Forces Postal Service. Another important factor is the weather; if you want to send something that could melt (candy bars, chocolate), it needs to be sent during the cooler months. Welfare parcels sent to operational addresses are not to include alcohol of any strength. Only relatives and friends within the UK or at BFPO addresses can send packets to named Service personnel and MOD deployed civilians only, in authorised operational areas. Content On This Site May Not Be Copied Or Redistributed Without Express Permission. Ordering/sending customers should have the opportunity to either pay VAT/clearance charges (if applicable) up front or opt for these charges to be paid by the recipient under local country arrangements. Updated section "Essential Information" has amended paragraph of text for Alcohol. We also recommend that you include a variety of items; these are far nicer to receive than for example a box containing just toiletries. Added announcement: MOD launches INtouch following the end of the e-bluey service. When sending packages to your soldier it is important to focus on necessities rather than cute stuff because everything that is sent in must also be carried out. Care Packages For Soldiers: A Guide On What To Send. Changes to UK and international law will affect how mail and parcels will be cleared in the future and these new laws, which are driven by aviation security and fiscal requirements, will be getting much stricter throughout 2021. How to use the British Forces Post Office, claim compensation and use the Enduring families free mail service (EFFMS). Read the essential guide on how to ship to the United Kingdom from the experts at UPS. Updated "What it costs by weight, Compensation services, Royal Mail Signed for, Special delivery, International Signed for and Sending tablets/iPads sections. All potential users of the HQ BFPO Commercial Mail System must read the rules on mail prohibitions and restrictions. Sending a military care package is a great way to show your appreciation and love for your service member and all they do for our country. You will find flat rate boxes for APO/FPO addresses. This allows for both the shipment to HQ BFPO Northolt and the onward shipment to the BFPO End Customer, with no additional requirement for a direct CM Contract with BFPO, or any extra costs incurred. HQ BFPO Updated Enduring families free mail service (EFFMS) and FFAL (Forces Free Air Letters) list. Updated BFPO addresses for Forces Free Air Letters and the MOD enduring families free mail service. Customers should obtain a Certificate of Posting and retain evidence of the value of goods, which must be produced in the event of a claim for loss or damage. Further compensation is available for £2.50 and gives compensation up to £250 (depending on the country). Note that BFPO offers a very limited service for items destined for 5000 series BFPO numbers, one that does not offer any delivery guarantees or compensation coverage. Payment for this method is made direct to the courier company, who are themselves invoiced by BFPO. Service Number, Rank, Name BFPO has become aware that some customers based overseas are purchasing valuable items without ensuring that adequate compensation (insurance cover) for the item has been purchased at the same time. You must include a form PFU 509/CP72 with these, which can be obtained from your local Post Office. Operation Shoebox. Updated the sections 'BFPOs included in the MOD enduring families free mail service' and 'Forces Free Air Letters (FFALs)'. Head Office: 1 Northview, Stakeford, Choppington, Northumberland, NE62 5JJ Telephone: 07877 690 397, News story: UK troops seize Daesh arms cache in Mali peacekeeping operation, Guidance: Public access to military areas, Although SOS hold the details of service personnel these cannot be given out, Single Parcels or parcel fillers may be sent to :- email for address (Please note inland postage will need to be paid). Care or welfare packages are much appreciated by members of our Armed Forces serving on overseas operations. One I had never met before. Customers should affix the correct postage to the item. HQ BFPO bears no responsibility, authority or commitment in that relationship, as its contractual relationship is with the Company in possession of a ‘Commercial Mail’ Contract with HQ BFPO only. Ship small packages quickly through surface mail. The Authority does not endorse any company that appears on the BFPO Commercial Contracts List, in any way whatsoever, including any product(s) or service(s) they offer. As the individual placing your order, it is your responsibility to make sure your purchase is adequately covered should loss or damage occur. Updated content under BFPO Mail Services heading. We strongly recommend using Royal Mail Special Delivery for expensive purchases, which offers several levels of compensation and comes with a full track and trace capability. These details are important to ensure local customs authorities in the country of destination can assess your parcel contents and clear items for delivery as efficiently as possible. Updated a bullet point under "Dangerous Goods" and "Exceptions" under "Small parcels". Sending Overseas. Family and friends (living in the UK) of the above can also arrange for ‘Commercial Mail’ to be received by end customers. It’s worth remembering that couriers used to deliver goods will not know the value of your parcel and will not allow for additional compensation unless the individual or seller requests this. There is no fee is payable in addition to postage. Updated to provide details on last dates for posting BFPO mail to ensure it reaches its destination in time for Christmas 2013. We support all the Services, and all ranks within these. If you wish to send an item using the Royal Mail special delivery service, please note that the The MOD enduring families free mail service does not apply, and full postage rates will need to be affixed to the item. HQ BFPO Alternative 020 8589 3450 Civil, 94676 3450 Military Primarily by sending morale boosting goodie boxes to members of the British Armed Forces serving on overseas operations. Added a new announcement entitled BFPO Mail Services. In fact, it's more of a life's calling than a simple job. Updated BFPO Mail Services heading under 'Announcements'. Dropping Off Mail & Packages If your mailpiece weighs 10 oz or less and has the correct postage, give it to your carrier or drop it off in a blue collection box or a Post Office lobby drop. Added documents for letter, small parcels, medium parcels, BFPO Parcelforce Worldwide parcel sizes. Please note that BFPO cannot pay full compensation for damage or loss should your item not be covered for its full value. Updated the BFPO lists under the MOD enduring families free mail service (EFFMS) and Forces Free Air Letters (FFALs) sections. Maximum length + depth + width = 900 mm width greatest single dimension not more than 600 mm. Packing tape and scissors. Follow our short guide to find out how to send mail with the British Forces Post Office (BFPO). Just £5 covers the cost of a standard package which we will make up on your behalf. Updated the BPFO numbers in the MOD enduring families free mail service. Tel: 0208 589 3277 Updated the BFPO service update during COVID-19 under the 'Announcements' heading. These are for troops overseas, and the USPS will mail you these boxes for free. Customers who purchase and use online postage may find the recipient is surcharged before the mail can be delivered. Note that Purchase Order numbers cannot be accommodated under the electronic Invoicing process that supports the automated BFPO Commercial Mail System and will therefore not appear on any invoice issued by the Defence Business Service, Liverpool, Note that HQ BFPO will not enter into any compensation arrangements with, or make any direct compensation payments to, any third party who use a company that is itself already in direct Commercial Mail Contract with BFPO to despatch their articles to HQ BFPO Northolt and beyond, to end BFPO addresses overseas.
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